Privacy Policy

This Privacy Policy sets out the commitment of Azurely Wellness (ABN 27 357 650 748)

(“Azurely Wellness”, “we”, “us”) to protect the privacy of personal information we collect about you, including through this website, www.azurelywellness.com.au (“Website”), as well as through our other business operations or directly from you.

By providing us with your personal information, you acknowledge and agree to your personal information being collected and used for, and in connection with, these purposes in our Privacy Policy. Please read through this Privacy Policy carefully and contact us using the details set out below if you have any questions.

Personal Information

The types of personal information we may collect from you includes, without limitation, the following:  

·  Identity data (including your full name);

·  Contact details (including billing and delivery address, email address and telephone number);

·  Transaction data (including credit card details, payment details to and from you);

·  Technical data (including your device ID, device type, geo-location information, computer and connection information, IP address and standard web log information);

·  Profile data (including your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses, details of products and services we have provided to you or that you have enquired about);

·  Usage data (including information about how you use our website, products and services;

·  Marketing and communications data (including your preferences to receive marketing from us and our third parties and your communication preferences);

·  Any other personal information that may be required in order to facilitate your dealings with us, or that you provide to us (directly or indirectly), which you permit us to collect information; and

·  Treatment notes will be stored in a secure manner so that no unauthorised person is able to gain access to it.

Collection and Use of Personal Information

We may collect, hold, use and disclose personal information for the following purposes:

·  To enable you to access and use our Website, associated applications and associated social media platforms;

·  To contact and communicate with you;

·  To add you to our client register for future appointments; and

·  To process rebates with your Private Health Fund.

Sensitive Information

We may collect information disclosed to us about your physical and mental health and well-being (‘Sensitive Information’). We will only ever use Sensitive Information for providing Treatments to clients. Sensitive Information will not be used or disclosed for any other purposes without consent, unless required by law or necessary to protect the rights of Azurely Wellness, a related company, any member of the public, or to lesson a serious threat to a person’s health or safety. 

Internal Record Keeping and Administrative Purposes

Your information may be used for:

·  Analytics, market research and business development, including to operate and improve our Website, associated applications and associated social media platforms;

·  To run competitions and/or offer additional benefits to you;

·  For advertising and marketing, including sending you promotional information about our products and services and information about third parties that we consider may be of interest to you; and

·  To comply with our legal obligations.

Disclosure of Personal Information to Third Parties

We may disclose personal information to: 

·  Third Party Service providers we ordinarily engage from time-to-time to perform functions on our behalf for the above purposes;

·  Any person or entity to whom you have expressly consented to us disclosing your personal information to;

·  Our external business advisors, auditors, lawyers, insurers and financiers; and

·  Any person or entity to whom we are required or authorised to disclose your personal information to in accordance with relevant Privacy Laws.

Your Rights and Accessing Your Personal Information

Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information.  If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.  An administrative fee may be payable for the provision of such information.  In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Storage and Security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Website.

Contact Information

Azurely Wellness, ABN 27 357 650 748

Email: contact@azurelywellness.com.au

Phone: 0438 175 570